LUXURY WATCH REPAIR SERVICE

To begin the process, click the button below. We’ll diagnose your problem, free of charge.

Broken Watch? Click to call!

1-646-701-0336

Visit us at:

36 W 47th ST Suite #308
New York, NY, 10036
LUXURY WATCH REPAIR SERVICE

To begin the process, click the button below. We’ll diagnose your problem, free of charge.

BY CHOOSING OUR WATCH REPAIR SERVICE YOU GET:
FREE DIAGNOSIS

Our service center can assess the problem with your timepiece for free within 24 hours.

1-YEAR WARRANTY

Your 1-year warranty protects you against any service-related issues.

EXPRESS REPAIRS

We offer same-day sevices starting at 15 minutes for simple issues, however other repairs may take hours.

AUTHENTIC WATCH PARTS

In addition to watch services, we offer various watch parts for a plethora of luxury brand watches.

GENERAL WATCH REPAIR/SERVICE
Watch Repair

Repair of automatic, mechanical and quartz luxury watches.

Watch Repair

Repair of automatic, mechanical and quartz luxury watches.

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Cosmetic Watch Maintenance

Ultrasonic cleaning and steaming of the case, bracelet, buckle and demagnetization of the watch.

Cosmetic Watch Maintenance

Ultrasonic cleaning and steaming of the case, bracelet, buckle and demagnetization of the watch.

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Battery Check and Replacement

Energy consumption check where batteries are tested and replaced with new quartz batteries.

Battery Check and Replacement

Energy consumption check where batteries are tested and replaced with new quartz batteries.

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Water Resistance Recovery

Watch-case is analyzed within a water-resistance-testing device before certain repairs takes place.

Water Resistance Recovery

Watch-case is analyzed within a water-resistance-testing device before certain repairs takes place.

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RESTORATION SERVICE

One of the main activities of our watchmaker is the restoration of the watch. Polishing a case and a bracelet, eliminating scratches and chips. Glass polishing and making new ones. Watch case and bracelet rhodium plating on a professional installation.

High Polishing, Satin Finishing, and Sandblasting

Polishing, satin finish, gandblast & high polish and rhodium Plating

High Polishing, Satin Finishing, and Sandblasting

Polishing, satin finish, gandblast & high polish and rhodium Plating

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Crystal Polishing and Replacement

Sapphire, mineral, acrylic and plexi crystal replacement

Crystal Polishing and Replacement

Sapphire, mineral, acrylic and plexi crystal replacement

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Strap and bracelet Replacement or Repair

Leather, fabric, rubber, steel, gold and ceramic band replacements

Strap and bracelet Replacement or Repair

Leather, fabric, rubber, steel, gold and ceramic band replacements

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Replace Damaged or Missing Parts

Various crowns, pushers, pins, screws, bezels, dials, and more

Replace Damaged or Missing Parts

Various crowns, pushers, pins, screws, bezels, dials, and more

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COMPLEX REPAIR

It is hard to find a watchmaker who is ready to take up  work with complications such as a repeater, a tourbillon and a moon calendar. Experts of the Repeater service are highly qualified and have extensive experience in working with complex breakdowns. We will offer to replace the mechanisms only in the case of impossibility of repair.

Chronograph Repair

Overhaul, adjusting timekeeping accuracy, certify time on timegrapher

Chronograph Repair

Overhaul, adjusting timekeeping accuracy, certify time on timegrapher

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Movement Restoration

Professional overhaul of your timepiece. Disassembly, washing, lubrication and resealing of movement. Repair or replace parts as needed

Movement Restoration

Professional overhaul of your timepiece. Disassembly, washing, lubrication and resealing of movement. Repair or replace parts as needed

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Complications Repair

Day-date, calendar, moon phase, multi-time one and chronometer repair or replacement

Complications Repair

Day-date, calendar, moon phase, multi-time one and chronometer repair or replacement

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Authenticity Verification

Comprehensive visual inspection and verification of authenticy and originality of parts and components, appraisal available upon request.

Authenticity Verification

Comprehensive visual inspection and verification of authenticy and originality of parts and components, appraisal available upon request.

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OUR PROFESSIONAL SERVICE EQUIPMENT
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Vibrograf RM90

German engineered, multi- function 4-step movement cleaning machine, which provides superior cleaning

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Witschi Proofmaster S Dry Water Tester

Verifies the water resistance of a watch with a 2 step process, vacuum and positive pressure

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M-Tester 6000A II Timegrapher

Electronic acoustic timekeeping verification

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Bergeon Watch Tools

All the finest instruments our experts require to make your timepiece as good as new

JEWELRY REPAIR

In addition to repairing watches, our experts provide extensive Fine Jewelry Services for any type of designer or handmade piece, including but not limited to Ring Re-sizing, Setting Stones, Prong Re-tipping, Jewelry Assembly, Polishing, Soldering, Ultra-sonic Cleaning and Steaming to name a few. Our services extend beyond rings however, we’re able to inspect any bracelet, necklace, earring, chain or other kind of jewelry that needs adjustment and provide a free estimate before making any changes. Regardless of where your jewelry was purchased, we offer a 1-year Service Warranty on all our work and can appraise items as well, even if you don’t service your watch with us.

CLICK TO BEGIN
Name Price
Rolex Datejust Overhaul $349
Quartz Movement Replacement $79
Raymond Weil Glass Crystal Replacement $29
Watch Band Replacement starts at $9.99
Case and Bracelet Polish $99
Demagnetization $19.99
Diagnosis FREE
* Price Does Not Include Parts if necessary
CLICK TO BEGIN
* Price Does Not Include Parts if necessary
CLICK TO BEGIN
IMPORTANT NOTICE!

When working with any service center you should take into account key factors that distinguish the work of an experienced watchmaker vs an unskilled one. After opening the case the watch may lose its water-resistance, and you will find it out too late. Also you can be supplied with a non-original spare part that won’t last long.

Genuine Spare Parts

We guarantee certified genuine spare parts installation.

Water-resistance

Before opening the case, we check the watch for water resistance and guarantee its preservation after completion of the work.

Demagnetization

A magnetized watch case can strongly impact the timekeeping accuracy of your watch. We will demagnetize your watch after completion of all service as part of your repair.

Timekeeping Accuracy

As part of our testing we verify that your timepiece keeps accurate time using visual, electronic, and acoustic verification following a minimum 72hr quality control process.

Broken Watch? Call us!

1-646-701-0336

Or write to us below!

contact us
WE SERVICE AND REPAIR THE FOLLOWING WATCH BRANDS
BREITLING CARTIER CHANEL GUCCI HUBLOT IWC OMEGA ORIS PANERAI RAYMOND WEIL ROLEX TAG HEUER
AN OVERVIEW OF OUR SERVICE

Contact Us For Estimate

One of our service center experts will discuss your issue based on your description and/or submitted photos, providing you an initial estimate.

Visual Inspection

You can either mail us your timepiece or come into our service center for a drop-off. Upon receiving the watch our expert watchmakers conduct a thorough visual inspection and provide an itemized estimate of any problems aside the cost to repair it.

Approval

At this point you can either accept the estimate and we begin the rapair or have the item returned back to you.

Water Resistance Test

Your watch shall be tested for water-resistance for free. If the watch is water-resistant, we guarantee that it will remain so after completion of the work. If not this can be included in your service.

Complete Diagnostics

We conduct a complete fault detection service within 1-2 days where the watch is disassembled to check the mechanisms, pushers, case, bracelet and other components.

Washing

The mechanism is cleaned in an automatic 4-stage washer then the watch case and bracelet are ultrasonically cleaned and steamed.

Parts Repair and Replacement

If necessary any broken or missing pieces are replaced with new authentic parts.

Assembly & Quality Control

The repaired watch is reassembled, lubricated, sealed with water resistance restored and placed on timegrapher. Afterwards its further verified over a 72-hour period on watch winder to confirm its timekeeping accuracy.

Payment and returning the product to you

You’ll be sent an invoice description the performed service. Once you’ve paid via Credit/Debit Card, PayPal or Bank Wire the watch will be shipped out insured with Signature Confirmation Delivery. You can also pay cash if you're picking up your watch.

Getting the product on hand

After you made the payment, you can personally pick up your product or we will send it to you via postal service by cash on delivery.

Q&A
  • Why do you check the watch for water-resistance before any repair?
    • Any repair requires opening the watch case. This naturally breaks the water-resistance and, if it is not restored during the assembly, the case will allow water or even dust to enter which can also be harmful to your movement.which is more harmful to your movement). Not every workshop has the proper equipment to test and verify this and you may not even know that you were given back the watch that had lost its water-resistance.

  • What is a watch washing and how does yours differ?
    • Watch washing is a process of cleaning and lubricating the mechanism using special solutions and oils. Basically, washing is done either by hand or with professional automated machines and only small fragile parts are washed by hand. The process itself may seem simple but is a very intricate and delivate operation. First the watch is disassemled and all of the jewels, wheels, gears and springs etc. are separated into baskets and first cleaned of the old oil with special solutions and solvents. Then the parts are run through our special professional auto-washer finished off with drying and then lubricated with the new oil. There is also a type of washing using the ultrasound technology. It represents a process of cleaning a watch case from contaminants with the help of ultrasonic waves. This is used to clean the external components of the watch (bracelet, case, crown, pushers, buckles) The dirt moves away from the case even in hard-to-reach places, such as inner surfaces of the bracelet parts, connection points, belt nests and so on.

  • Why Does my quartz watch not keeping accurate time, even After a battery change?
    • This is due to the aging wear and tear on the inner quartz mechanism. The mechanism over time begins consuming greater amounts of energy than that which the battery can provide. In this case a new mechanism would be recommended which we can provide.

  • Why does my mechanical watch become fast or slow in keeping time?
    • One of the most common reasons is because after a few years of not maintaining the watch the general wear on the inner components cause the lubricating oil to dry up, gears may shift out of alignment, which causes the calibration of the watch to be off, leading to you seeing a loss in timekeeping. Another reason may be having had the timepiece exposed to magnetism. This could be casued as something as simple as walking through certain high powered x-ray and metal detection machines (such as at an airport). Our demagnetization process restores your watch to original functionality.

  • What type of warranty do you provide for the repair?
    • We provide a 1 year warranty for all types of repair. Also, we provide a warranty for the parts purchased and installed in our workshop.

  • Is it possible to leave the mechanism in the workshop for repair, while taking away the case and the bracelet?
    • If you want, you can leave with us only the elements needing maintenance and take the rest with you. We may remove your bracelet or strap to take with you or when you send it in. However, we do require the case for reassembly and water resitance sealing as well as the self winding quality control.

OUR WATCHMAKERS
Azeet K.

CERTIFIED WATCHMAKER

Roman I.

MASTER WATCHMAKER

Ram I.

WATCH REFINISHER

Michael K.

JUNIOR WATCHMAKER

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