Service

Chronostore is an esteemed professional watch service center, a beacon of dedication and expertise for over 12 years. Nestled in the bustling heart of New York City, our center is renowned for its exceptional repair services catering to a plethora of esteemed watch brands. Over the years, we've honed our craft, specializing in the meticulous repair of watches from globally acclaimed brands such as Rolex, Audemars Piguet, Patek Philippe, Breitling, Tag Heuer, Tudor, and an array of other modern and vintage fine brands

Using finger-tip gloves, a professional watchmaker holds a rolex watch, examining it from the back during the watch's inspection process at the beginng of a band adjustment service within Chronostore's in-house watch and jewelry repair service centerin manhattan.

Initially, our focus was on serving as the primary service center for local dealers in the illustrious Diamond District. Our reputation for excellence quickly spread, leading us to extend our services to jewelry stores throughout New York, New Jersey, and Connecticut. 

In the past seven years, our commitment to superior service has propelled us to expand our reach, now catering to companies across all 50 states. We take immense pride in our journey and remain steadfast in our dedication to delivering unparalleled craftsmanship and customer satisfaction. 

Our cutting-edge workshop boasts highly-skilled watchmakers, meticulously trained to exacting standards of excellence, ensuring the flawless repair of your esteemed timepiece. Whether it's changing a battery, resizing a bracelet or restoring a vintage watch, every servicing task for any type of watch is expertly handled at Chronostore.

An image showing a watch's inner movement prior to being serviced within Chronostore's in-house repair department, examined by a professional watchmaker wearing finger tip gloves for the watch's protection, all above a pale green desktop.

Within our state-of-the-art facility, we utilize the latest and most advanced instruments and tools available in the industry. This commitment to cutting-edge technology guarantees that all our work is executed with unparalleled precision and utmost attention to detail. 

At our watch service center, we offer a comprehensive array of services, which include: 

An image showing a watch movement atop a light green wathmaker's desk, held in place by a movement holder at the center of the frame while a watchmaker with finger-tip glvoes works on the movement carefully.

Authentication Services: Leveraging the extensive knowledge and expertise of our professional watchmakers, we provide authentication services for all types of watches. Over time, our team has served major platforms such as TrueFacet, Vestiare Collective, Walmart, eBay, Sears, and others.

An up-close image of a watchmaker with light-orange latex finger-tip gloces using a burgeon tool to carefully remove a Rolex oyster bracelet from the end-piece lug of the stainless steel case, atop a black fabric watchmaker’s mat.

Adjustments: Battery replacement, Clasp and Bracelet adjustment (as pictured above), Strap and Bracelet replacement, Crystal and crown replacement, Dial Refinish and refurbishment, Engraving. 

An image of a polisher using a large machine to buff the clasp of a stainless steel band to give it a high-polished, shiny appearance while wearing black gloves to avoid particles on the skin.

Refinishing: Restore the luster of your watch to its former glory with our professional polishing services, revealing its true beauty and sophistication.

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An image of a Orotig Laser S Pro machine used for complicate soldering needs, sitting on a wood work bench aside other various tools.

Laser Soldering: Utilizing advanced laser technology, we offer precise and efficient soldering services, ensuring durable repairs and maintaining the integrity of your watch.

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When you entrust your timepiece to our service center, it undergoes a meticulous restoration process to return it to its original glory.

A complete overhaul of a watch involves a thorough disassembly, cleaning, and inspection of each component to identify and address any issues affecting its performance. Worn or damaged parts are replaced with high-quality replacements, and precision-grade lubricants are applied to ensure smooth operation. This meticulous process aims to rejuvenate the watch, ensuring reliable functionality and longevity for years to come. 

The service journey begins with a thorough evaluation conducted by a certified technician. They meticulously inspect the watch's condition, identifying any issues that need attention. Once the assessment is complete, you'll receive a detailed cost estimate, transparently outlining the required services and associated expenses. This empowers you to make an informed decision about the restoration work.

 Image of an Elma Elmasolvex RM washing machine for watch-parts sitting on a white counter-top aside other watch-related repair tools.

Upon your approval, our skilled technicians commence the cleaning and restoration process. They carefully disassemble the watch, cleansing each component meticulously to remove dirt and debris. Any worn or damaged parts are replaced with authentic components to ensure top-notch quality and durability. Simultaneously, the movement is lubricated to ensure smooth and precise functionality. 

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Following restoration, the watch undergoes rigorous quality control testing to ensure it meets the highest standards of accuracy and reliability. Only after passing this stringent inspection is the watch deemed ready for collection. Our technicians take immense pride in their craftsmanship and ensure your watch is returned to you in optimal condition, instilling confidence in its performance. 

Image of a man’s wrist wearing a black shirt with a grey trimming at the end of the long-sleeve, aside a two-tone stainless steel and 18k tellow gold Breitling Chronomat Chronograph luxury men’s watch that’s adorned with a multitude of lustrous textures and fashionably set functions, all atop tan•ish, beautifully handsome skin.

When you choose Chronostore service center, you can entrust that your watch is in good hands even after the service is complete. Our dedicated watch service center team offers after-service support to address any concerns or questions you may have.

Additionally, your timepiece is covered by a one-year Service Guarantee. This guarantee excludes any damage or deterioration that results from an accident or from mishandling of the watch.

We would be honored to have the opportunity to serve your company and its employees. Please do not hesitate to contact us to discuss how we can meet your watch service needs.

 

Here at Chronostore we #BringTimeToLife.

 

 

Let us know how we can help you, your timepiece, and/or jewelry and a service rep will respond as soon as we're able. *Please send all related images and/or videos to Contact@Chronostore.com.