Our service center can assess the problem with your timepiece for free within 24 hours.
Your 1-year warranty protects you against any service-related issues.
We offer same-day sevices starting at 15 minutes for simple issues, however other repairs may take hours.
In addition to watch services, we offer various watch parts for a plethora of luxury brand watches.
Repair of automatic, mechanical and quartz luxury watches.
Repair of automatic, mechanical and quartz luxury watches.
Ultrasonic cleaning and steaming of the case, bracelet, buckle and demagnetization of the watch.
Ultrasonic cleaning and steaming of the case, bracelet, buckle and demagnetization of the watch.
Energy consumption check where batteries are tested and replaced with new quartz batteries.
Energy consumption check where batteries are tested and replaced with new quartz batteries.
Watch-case is analyzed within a water-resistance-testing device before certain repairs takes place.
Watch-case is analyzed within a water-resistance-testing device before certain repairs takes place.
One of the main activities of our watchmaker is the restoration of the watch. Polishing a case and a bracelet, eliminating scratches and chips. Glass polishing and making new ones. Watch case and bracelet rhodium plating on a professional installation.
Polishing, satin finish, gandblast & high polish and rhodium Plating
Polishing, satin finish, gandblast & high polish and rhodium Plating
Sapphire, mineral, acrylic and plexi crystal replacement
Sapphire, mineral, acrylic and plexi crystal replacement
Leather, fabric, rubber, steel, gold and ceramic band replacements
Leather, fabric, rubber, steel, gold and ceramic band replacements
Various crowns, pushers, pins, screws, bezels, dials, and more
Various crowns, pushers, pins, screws, bezels, dials, and more
It is hard to find a watchmaker who is ready to take up work with complications such as a repeater, a tourbillon and a moon calendar. Experts of the Repair service are highly qualified and have extensive experience in working with complex breakdowns. We will offer to replace the mechanisms only in the case of impossibility of repair.
Overhaul, adjusting timekeeping accuracy, certify time on timegrapher
Overhaul, adjusting timekeeping accuracy, certify time on timegrapher
Professional overhaul of your timepiece. Disassembly, washing, lubrication and resealing of movement. Repair or replace parts as needed
Professional overhaul of your timepiece. Disassembly, washing, lubrication and resealing of movement. Repair or replace parts as needed
Day-date, calendar, moon phase, multi-time one and chronometer repair or replacement
Day-date, calendar, moon phase, multi-time one and chronometer repair or replacement
Comprehensive visual inspection and verification of authenticy and originality of parts and components, appraisal available upon request.
Comprehensive visual inspection and verification of authenticy and originality of parts and components, appraisal available upon request.
In addition to repairing watches, our experts provide extensive Fine Jewelry Services for any type of designer or handmade piece, including but not limited to Ring Re-sizing, Setting Stones, Prong Re-tipping, Jewelry Assembly, Polishing, Soldering, Ultra-sonic Cleaning and Steaming to name a few. Our services extend beyond rings however, we’re able to inspect any bracelet, necklace, earring, chain or other kind of jewelry that needs adjustment and provide a free estimate before making any changes. Regardless of where your jewelry was purchased, we offer a 1-year Service Warranty on all our work and can appraise items as well, even if you don’t service your watch with us.
Name | Price |
Rolex Datejust Overhaul | $349 |
Quartz Movement Replacement | $79 |
Raymond Weil Glass Crystal Replacement | $29 |
Watch Band Replacement starts at | $9.99 |
Case and Bracelet Polish | $99 |
Demagnetization | $19.99 |
Diagnosis | FREE |
* Price Does Not Include Parts if necessary
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When working with any service center you should take into account key factors that distinguish the work of an experienced watchmaker vs an unskilled one. After opening the case the watch may lose its water-resistance, and you will find it out too late. Also you can be supplied with a non-original spare part that won’t last long.
Broken Watch? Call us!
347-868-7239Or write to us below!
One of our service center experts will discuss your issue based on your description and/or submitted photos, providing you an initial estimate.
You can either mail us your timepiece or come into our service center for a drop-off. Upon receiving the watch our expert watchmakers conduct a thorough visual inspection and provide an itemized estimate of any problems aside the cost to repair it.
At this point you can either accept the estimate and we begin the rapair or have the item returned back to you.
Your watch shall be tested for water-resistance for free. If the watch is water-resistant, we guarantee that it will remain so after completion of the work. If not this can be included in your service.
We conduct a complete fault detection service within 1-2 days where the watch is disassembled to check the mechanisms, pushers, case, bracelet and other components.
The mechanism is cleaned in an automatic 4-stage washer then the watch case and bracelet are ultrasonically cleaned and steamed.
If necessary any broken or missing pieces are replaced with new authentic parts.
The repaired watch is reassembled, lubricated, sealed with water resistance restored and placed on timegrapher. Afterwards its further verified over a 72-hour period on watch winder to confirm its timekeeping accuracy.
You’ll be sent an invoice description the performed service. Once you’ve paid via Credit/Debit Card, PayPal or Bank Wire the watch will be shipped out insured with Signature Confirmation Delivery. You can also pay cash if you're picking up your watch.
After you made the payment, you can personally pick up your product or we will send it to you via postal service by cash on delivery.
Any repair requires opening the watch case. This naturally breaks the water-resistance and, if it is not restored during the assembly, the case will allow water or even dust to enter which can also be harmful to your movement.which is more harmful to your movement). Not every workshop has the proper equipment to test and verify this and you may not even know that you were given back the watch that had lost its water-resistance.
Watch washing is a process of cleaning and lubricating the mechanism using special solutions and oils. Basically, washing is done either by hand or with professional automated machines and only small fragile parts are washed by hand. The process itself may seem simple but is a very intricate and delivate operation. First the watch is disassemled and all of the jewels, wheels, gears and springs etc. are separated into baskets and first cleaned of the old oil with special solutions and solvents. Then the parts are run through our special professional auto-washer finished off with drying and then lubricated with the new oil. There is also a type of washing using the ultrasound technology. It represents a process of cleaning a watch case from contaminants with the help of ultrasonic waves. This is used to clean the external components of the watch (bracelet, case, crown, pushers, buckles) The dirt moves away from the case even in hard-to-reach places, such as inner surfaces of the bracelet parts, connection points, belt nests and so on.
This is due to the aging wear and tear on the inner quartz mechanism. The mechanism over time begins consuming greater amounts of energy than that which the battery can provide. In this case a new mechanism would be recommended which we can provide.
One of the most common reasons is because after a few years of not maintaining the watch the general wear on the inner components cause the lubricating oil to dry up, gears may shift out of alignment, which causes the calibration of the watch to be off, leading to you seeing a loss in timekeeping. Another reason may be having had the timepiece exposed to magnetism. This could be casued as something as simple as walking through certain high powered x-ray and metal detection machines (such as at an airport). Our demagnetization process restores your watch to original functionality.
We provide a 1 year warranty for all types of repair. Also, we provide a warranty for the parts purchased and installed in our workshop.
If you want, you can leave with us only the elements needing maintenance and take the rest with you. We may remove your bracelet or strap to take with you or when you send it in. However, we do require the case for reassembly and water resitance sealing as well as the self winding quality control.
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MASTER WATCHMAKER
WATCH REFINISHER