Shipping & Returns

Ships To: Worldwide

Excludes: P.O. Boxes, Barbados, Belarus, French Guiana, French Polynesia, Guadeloupe, Italy, Kazakhstan, Libya, Martinique, New Caledonia, Nigeria, Reunion, Russian Federation, Ukraine, Venezuela

Domestic: FREE Shipping with Required Signature Confirmation Secure Delivery

eBay: “*Estimated Delivery Dates include shipping from the seller to the authenticator, authentication time, shipping from the authenticator to buyer, seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment- opens in a new window or tab. Delivery times may vary, especially during peak periods.”

Handling Time: Will usually ship within 1 business day of receiving cleared payment. *some sites have daily countdown timer to illustrate this

Taxes: We are required to collect sales tax on all types of purchases.

Return Policy: Customer has 30 Days upon receiving the item.

Refund Given: Money-back, Replacement


Warranty: provides Pre-owned Items a 1-year Warranty and New Items a 3-year Warranty that begins on the date of receiving the item whether in-person or via shipping. The Chronostore Warranty can apply to a watch’s movement, hands, and dial within regard to manufacturing defects such as an inability to keep time or not perform to the specifications of the movement type. However, this warranty directly excludes batteries, cases, crystals, fabric straps, or metal bracelet defects. 

The warranty does not cover damages due to improper care, neglect, misuse, accidents, or any normal wear and tear. The Chronostore Warranty is also void if the watch is damaged by accident, opened, taken apart, has an authorized service performed, or other factors due to defects in material or workmanship. Service work that is not covered under warranty may be completed for an additional charge; such charges will be notified and agreed upon prior to performing any customizations or repair