Ships To:
Domestic and Worldwide (Excludes P.O. Boxes)

International Excludes:
P.O. Boxes, Barbados, Belarus, French Guiana, French Polynesia, Guadeloupe, Italy, Kazakhstan, Libya, Martinique, New Caledonia, Nigeria, Reunion, Russian Federation, Ukraine, Venezuela

Domestic:
FREE Shipping with Required Signature Confirmation Secure Delivery

Handling Time:
Will usually ship within 1 business day of receiving cleared payment.

Return Policy:
All the items purchased from Chronostore are covered with a 30-day money back guarantee. If you are not fully satisfied with your purchase, you may exchange or return your item for a refund within 30 days of first receiving your item. Item must be in the same condition as it was received, and include all original booklets, box & packaging. Any signs of wear, water damage, or altering will result in refusal of your return.Special order items, such as items we do not have in our warehouse and are specially ordered from our distributor or items that have been customized, are non-returnable.

 

COMPANY POLICIES

WARRANTY
All watches sold by Chronostore are covered with in-house warranty. The warranty covers movement functionality, such as accurate timekeeping, date functions and other complications.The Chronostore warranty does not cover any damage resulting from water damage or physical harm. Additionally, the warranty does not cover polish for the watch case, any damage to crystal, band, bezel, straps, screws, crown/stem, finishes, clasps/buckles which are a result of normal wear and tear. Any lost parts of the watch, including stones, is not covered with the warranty. Any damage incurred as a result of exceeding the limitations of the watch manufacturer’s water resistance guidelines will not be covered with the warranty. Any third-party repairs, outside modifications or customizations will void the warranty.

Chronostore is not an authorized dealer or affiliated with BAUME & MERCIER, CARTIER, IWC, JAEGER-LECOULTRE, LANGE & SOHNE, MONTBLANC, OFFICINE PANERAI, PIAGET, ROGER DUBUIS, VACHERON CONSTANTIN and VAN CLEEF & ARPELS. The watches it sells are not new watches purchased directly from these manufacturers. The watches are, however to the best of our knowledge, unworn. The manufacturer’s warranty will not be honored for these companies on the watches sold by Chronostore.